Upping the ante on service

15th September 2018

Upping the ante on service Having worked in pharmacy and retail for more than 20 years, it’s fair to say that I’ve witnessed a fair amount of change. The increased prevalence of technology, high...

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Marta Stybowski Named Amongst AJP’s Top 12 Agenda Setters

5th September 2018

Marta Stybowski Named Amongst AJP’s Top 12 Agenda Setters We are pleased to announce Pharmacium general manager Marta Stybowski has been named in a list of top ‘agenda setters’ by the Australian Journal of...

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Effective communication a key success indicator

9th July 2018

Effective communication a key success indicator Having spent nine years traversing the country to visit pharmacies of all shapes, sizes, brands and management models, Pharmacium General Manager Marta Stybowski has truly seen it all...

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Self-auditing: taking back control of your business operations

11th May 2018

Self-auditing: taking back control of your business operations As most pharmacists know, time is often the enemy! When you spend all day busily attending to customers and ensuring the regular smooth operation of your...

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Creating an environment for pharmacy success (4 of 4)

15th August 2017

Within the first seven seconds of walking into a pharmacy, customers will form an idea about your business. The right environment is important in establishing positive customers impressions.

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Operating a successful pharmacy (3 of 4)

21st July 2017

The ability to measure performance is critical to success within the pharmacy business. Establishing benchmarks enables greater visibility on operational performance and offers insight on the efficiency and effectiveness of business processes and procedures....

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