Like any other day, Mrs Smith wanders in to collect the scripts she has dropped off earlier. Today is busier than usual, you are down one pharmacist and as always, the stream of patients in has been constant. There is […]
POS counters are often an afterthought and a missed opportunity. Whilst their primary purpose is to facilitate customer purchases, a POS will also support the pharmacy team and provide a final opportunity to engage the customer as it forms part of their final impression of your pharmacy. Following the 3 P’s can help guide your thinking about […]